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MICHI,, a fashion-forward active lifestyle brand and one of the most imitated activewear brands in the industry, is currently seeking an experienced Executive Assistant in Toronto, Canada.


We are seeking a highly motivated, orgnaized and enthusiastic Executive Assistant to provide day-to-day administrative support, customer service, special project assistance and support to the Founder/ Creative Director.


  • Manage customer service emails and phone calls in a professional, friendly and timely manner.
  • Manage Outlook calendar and coordinate meetings.
  • Order office supplies and maintain inventory; maintain office files and referencing materials.
  • Communicate announcements, general event reminders, and policy changes to team.
  • Coordinate travel arrangements, prepare itineraries/agendas, and process travel expenses.
  • Follow up on orders, and process customer returns accurately.
  • Collaborate with production and design team on customer service related questions.
  • Receive and monitor inventory that comes in from our factories.
  • Manage all incoming and outgoing packages.
  • Neatly, meticulously and accurately package online customer orders.
  • Understand the MICHI product range and product benefits to be able to clearly communicate this to customers.
  • Manage press shipping to make sure samples are accurately sent out and returned on time.
  • Create international shipping documentation.
  • Assist with social media research and projects.
  • Oversee shipping process & inventory plans for the next season.
  • Cross check invoices with orders from vendors ensuring that billing is correct.
  • Pack boxes and create packing slips for each wholesale account.
  • Process orders from importing data up to delivery to customers.
  • Prepare documents and scheduling for pick-up.
  • Monitor and ensure accuracy of inventory.
  • Process incoming invoices.
  • Assist in planning budgets.


  • Strong sense of urgency, motivation, persistence and ability to take initiative.
  • Strong verbal and written communication skills.
  • Highly organized with a strong ability to manage a calendar.
  • Self-motivated, proactive and a team player.
  • Well rounded and a quick learner, hungry to learn and grow in role.
  • Strong ability to prioritize and manage competing priorities.
  • Energetic with a can do attitude.
  • Enthusiastic and willing to take on any job whether at a high or low level.
  • Embodies a culture of taking smart risks and innovating to win.
  • Ability to work in a fast pace and challenging environment and meet deadlines.
  • Ability to be a change agent who is flexible, resilient, and able to thrive in a dynamic, rapid paced environment.
  • Business acumen and ability to develop solutions that support business strategy, critical objectives and are consistent with current/ upcoming trends.
  • Strong understanding and appreciation of the MICHI aesthetic and brand values.
  • Well versed with Internet and computer application skills: (Outlook, PowerPoint, Microsoft Excel, Word).
  • Proficient typing speed and accuracy.


Please email your cover letter and resume to

Please include Job Title “Executive Assistant”, in the subject line of your message.