FREE Shipping on $200+ USD on ALL US & CAD Orders
SHIPPING
Shipping times for all shipping methods do not include order processing time. Orders take 1-2 days to process before shipping. Order processing time may be extended during sale periods. If you have placed an order for Express Shipping, we will do our best to ship the same day or, if your order is placed on a weekend or holiday, we will do our best to ship on the next business day. Delivery times are provided solely as guidelines and are subject to change at any time.
If you would like to to cancel or modify your order, please email orders@michiny.com as soon as possible. We will make every effort to accommodate your request. However, once an order has been shipped, we are unable to make any changes.
RETURNS (NOT APPLICABLE TO BLACK FRIDAY AND CYBER WEEK PROMOTIONS)
Once a Return is authorized, the return package is eligible for a refund if arriving within the 30-day window from the date your package was received as indicated by your order tracking number. Past the 30 day window but within 60 days, returns will only be eligible for Store Credit. All returns arriving back after 60 days are no longer eligible for a refund or store credit.
In Canada and the U.S:
If you would like to return an item, please email orders@michiny.com, quoting your order # and the style(s) you wish to return. From there we can issue a Return Authorization and a prepaid UPS return shipping label (for US + Canada orders).
Outside of Canada and the U.S:
If you would like to return an item, please email orders@michiny.com, quoting your order # and the style(s) you wish to return. From there we can issue a Return Authorization and International Shipping Instructions to send your package to us through an insured, traceable delivery service.
*Once we receive, inspect, and restock your item we will issue you with a store credit or refund based on confirmation. Please allow up to 5-7 business days for processing once your package is delivered.
If you would like to change an order after it has been shipped, please refer to the MICHI Return Policy on our Returns page. Once shipped, we are unable to reroute deliveries. MICHI is not responsible if the customer provides an incorrect or incomplete shipping address or refuses to pay the associated customs and duties of their order. MICHI is not responsible for lost and stolen packages once the order has received a tracking number as this is now out of our control. We recommend selecting a reliable shipping address where your parcel can be delivered and received and accurately tracked.
PO BOXES
MICHI is not accepting Ship To addresses containing PO Box #s at this time as our elected carrier does not deliver to these types of addresses. We apologize for any inconvenience this may cause however, we will not be responsible for any additional fees related to returning the package/re-sending should this type of address be supplied to us. We will do our best to contact you in advance should we notice it has been accidentally provided however, cannot guarantee it will be caught in time before processing at our distribution center takes place.
SHIPPING COSTS
Shipping costs below are in USD. If a different currency is selected, shipping costs will be converted at the time the order is placed.
All shipping costs are non-refundable.
| U.S |
U.S - Standard Shipping (3-6 Business Days) |
FREE: For orders over $200 USD $9.99 USD: For orders under $200 USD |
| U.S Express Shipping (2-3 Business Days) | $59.99 USD | |
| Includes all states within continental United States. Excluding: Alaska, Hawaii and Guam. | ||
| CANADA | Domestic - Standard (3-6 Business Days) |
FREE: For orders over $200 USD $9.99 USD: For orders under $200 USD |
| Domestic Express Shipping (2-3 Business Days) | $59.99 USD | |
| EUROPE SELECT | Includes UK, Denmark, France, Germany, Greece, Italy, Spain, Sweden, Switzerland | |
| Europe Select - Standard Air Mail (10-12 Business Days) | $45.00 USD | |
| INTERNATIONAL | All other countries | |
| International - Standard (6-10 Business Days) | $99.99 USD | |
Taxes and Duty
MICHI product ordered on michiny.com currently ships from Canada. The majority of MICHI product is 'Made in Canada' and therefore not subject to duties for US orders under $800 USD (the limit for duty free trade under NAFTA) that ship internationally. International orders outside of the US (excluding Guam), most likely will be subject to Customs Duties, Tariffs, VATs and any other fees your country charges. These are to be paid by the customer (even if you refuse any shipments upon delivery).
To avoid any surprises, please contact your local customs office to determine the charges before you place your order with us. If you refuse a shipment from MICHI, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to us. This amount will be deducted from your merchandise refund. If you would like us to re-send the package, you will also be responsible for the shipping costs for a second try.
